want to join a start-up that is working towards a better future for the fashion industry? 

our team is growing, dynamic and fast-paced. think you'll fit in? browse available positions below.

currently hiring: junior customer service & rentals agent

applications close on: monday 12 september 2022

team SR is looking for a dedicated and enthusiastic customer service assistant to join our sustainable fashion start-up from 01 october 2022.

are you: obsessed with service, solutions-orientated and ultra-organised?
do you: want to work at a start-up dedicated to changing the fashion industry?

if yes, this role has your name on it.

day to day responsibilities will include:

-this will be a full-time, paid position
-monitoring the SR WhatsApp line, DMs and emails and answering customer queries
-processing exchanges, refunds and rental order amendments on Shopify
-work closely with the operations team and our courier partners to communicate with rotators and ensure parcels are delivered on time
-overseeing the SR pick-up + try-on process: helping customers in the showroom to find alternative looks if their rentals doesn't fit and making sure each rotator has a 10/10 brand experience

job requirements:
-1-year customer-service experience, if its within the fashion industry it's a bonus!
-assisting the ops team with daily orders (packing and dispatching etc.)
-bachelors Degree or 3 years equivalent in work experience
-experience using Shopify backend, including order management
-familiarity with courier services + logistics
-must live in Cape Town - this will be an in-person role
-ultra-organised and able to communicate clearly + effectively with rotators and the rest of the team

how to apply:
please send your CV, along with a quick video (a phone selfie video is perfect) explaining why you want to work at Style Rotate and what you love about customer service to

applications close Monday 12 September and we will be conducting interviews from the 13-16 september 2022.