for CPT rotators:
PICK-UP & TRY-ON:
1. browse our website and book your rental online (just like you would with online shopping)
2. at checkout you’ll see an option ‘pick up + try on’ - this gives you the chance to secure your preferred look AND to try it on your rental start date (up to 4 days before your occasion or event)
-if you select a delivery date of Wed/Thurs/Fri, we will still only collect your rental from you on Monday (we don't deliver or collect on weekends)
3. on your rental *start date* your look will be steamed + ready for you to try-on at our CPT studio. no need to let us know your'e coming or to "book" a slot, your order will tell us you are coming!
FAQ: but what if it doesn’t fit?
no problem, you can exchange your look for any other available look in our showroom OR get a full refund if you can’t find something suitable.
like to plan in advance?
SR THURSDAY'S FIT-IT DAY
these will take place every thursday from 10am - 6pm
how to attend a fit-it day:
1. please RSVP with your name + contact number here. this is for security reasons, you will not be allowed into the showroom unless you have RSVP'd
2. come anytime between 10am - 6pm
3. this will not be a solo appointment but rather an SR shop experience, so you may be sharing the space with other rotators
FAQ: can i reserve an item for a fit-it day?
sadly not! paid rentals take preference over try-ons, so come with an open mind and have a browse of what's on offer - we take pride in our ever-growing wardrobe.
are you outside CPT? we offer a fit guarantee which allows you to receive a gift-card to the value of your rental* should it arrive and not fit. please note this only applies if you notify us within 4 hours of receiving your rental
*minus the delivery cost
see our size guide here.
